Interactive Display Kiosks: Information the user wants, when they want it.
A visitor walks into your hospital to see her new baby nephew. She stops at a kiosk in the lobby to view a floor plan of the building. She taps on "Birthing Unit" and the map zooms in. She clicks on a play button and watches a short video about the joys of new life and how the hospital makes the birthing process special and care-free. Then she taps a search box and enters the mother's name. The map zooms, turns and pans to the corresponding room number. The guest taps a "Take me here" button and immediately, a short list of detailed instructions pops up on the screen. Away she goes.
Why use an interactive kiosk?
Aside from the scenario above, which is a perfect application for a digital interactive kiosk, there are dozens of other reasons for using one. Some can be for grander applications–like wayfinding in a hospital. Others could be smaller and more elegant, but nonetheless effective.
Wayfinding & Building Directories
Imagine Google Maps, but for the inside of a building. That's what wayfinding is. It's a digital map of your building or campus that can be zoomed, rotated and searched. Each area on the map can have information attached to it, like a photo, video or description.
Purchases and Ordering
Replace the gritty speaker system at a drive-thru restaurant with a touch screen operated ordering system. Install them inside at the counter too. You can still take credit cards and print receipts just like normal. Or, install a kiosk in the middle of the shoe department. Your customers can browser your catalog, see every size, color and price and then place an order right there and have it shipped to their home.
Setup a training booth for new employees to watch a series of orientation videos before they jump into the fray. Put a kiosk in a movie theater that lets visitors watch trailers for upcoming movies or browse the snack bar menu.
Let your customers request the information they want, when they want it. Then provide them an easy way to get in touch with you when they want to move forward.
We work with the best vendors in the business for our digital signage and interactive kiosk projects. Marco provides signage solutions from many leading manufacturers.