Managed Voice Services

There's no better way to proactively manage and control your communications system than through Marco's Managed Voice Services. A fixed monthly payment covers your communications equipment, installation, parts and service, support, software upgrades, and training. The program is available for a new communications system or can be applied to your existing system.

All of Marco's Managed Voice Services include remote maintenance from our dedicated managed services team and on-site maintenance from over 340 certified systems engineers and technicians throughout the Upper Midwest and nationally.

It's simple. It's affordable. And it works.

Managed Voice Services:

Help Desk Support
Receive unlimited help desk support from experts who can provide technical assistance for your voice communications system. We can securely access your network remotely to help resolve issues and provide quicker response time. If an issue cannot be resolved over the phone or remotely, a Marco engineer can be on-site to resolve the problem as quickly as possible.

Free Software Upgrades
Keep your communications system current with free software upgrades that are installed remotely upon release.

Hardware Expansion
Equipment can be added at a fixed monthly price regardless of when it is added, which protects you from an increase in equipment, service, or interest costs. You only pay for what you use.

Contact your Marco technology advisor to find out how you can get started with Marco's Managed Voice Services.