Unified Communications

Imagine connecting with the people and information when you need it, regardless of time of location. Today's unified communications enable your business to do just that, allowing you to make better decisions, be more responsive, deliver greater value to your customers, and adapt quickly to changing market conditions.

Communication can take place via a desk phone, remote IP phone, mobile phone, desktop video conferencing, instant messaging, or presence - and may include a need for desktop collaboration.  In today's fast-paced world, communication needs to be done cheaper, better, and faster in order to improve your efficiency and your competitive edge.

As a Microsoft Gold Midmarket Solutions Provider and Mitel Diamond Partner, we will show you how to improve your business communication by integrating your communications system with Microsoft applications such as:

Office Communications Server (OCS) - Email, instant message (IM), call, or share applications with a single click. Microsoft OCS shows the user, at a glance, not only whether their contact is available, but also which communication mode is most appropriate. And when users start a conversation, they can use the software to share whatever content they would like to talk about via data or application sharing.

Unified Messaging - By delivering messages, voice mail, and faxes into the same inbox as other messaging types, employees can easily access the information they need immediately instead of constantly switching from one tool to another. Microsoft Exchange Server 2007 helps people quickly send, receive, and find the exact information no matter what form it was delivered in and no matter where they are.

Live Meeting - Collaborate with individuals or large groups without leaving your desk. Live Meeting allows you to meet with attendees participating from their PCs to brainstorm ideas, edit files, collaborate on whiteboards, or negotiate deals at a fraction of the cost and hassle of travel.

Web Conferencing and Collaboration - Marco can help you integrate presence and availability, secure instant messaging, audio conferencing as well as web and video collaboration with the call control capabilities of your business communications system with Mitel's Unified Communicator® (UC) Advanced. UC Advanced also integrates with leading business productivity tools like Microsoft Exchange®/Outlook and Office as well as IBM® Lotus Notes®.

These powerful communication tools allow employees - working in the office or remotely - to more efficiently manage their time and communication by reducing travel, training, telecommunication, and facility costs.

Business is about your bottom line - let Marco help you improve it!  Contact your Marco technology advisor for more information on how to take advantage of today's unified communications.