Client Stories
What Our Clients Are Saying...
Our favorite stories are the ones that come from our clients. We appreciate their honesty and trust in us to help them solve problems and succeed. We keep helping one another get better. Every day, we gain feedback from them through our client survey process and have consistently achieved a 90 percent recommend rate.
Check out what they are saying about partnering with us. View case studies about the challenges they faced, how they overcame them and the outcomes they achieved based on the area you're interested in below.
WCCO Belting, Inc.
In 1954, Edward Shorma opened a one-man shoe repair shop in Wahpeton, North Dakota. Over six decades later, WCCO Belting, Inc. has diversified and grown into a multi-million dollar specialized rubber product manufacturer that serves agricultural and industrial businesses worldwide. Its expert engineering team strives towards new innovation, creating a history of success and distinguishing itself through industry experience.
Mandan Public School
Mandan Public School District is located in Mandan, North Dakota. The district includes six elementary schools, one middle school and two high schools. The District had hit the end of the road with its aging intercom system. Jeff Rerick, the district’s Chief Technology Engineer, said a new system had been on the wish list for awhile.
The district chose Marco for the new audio visual solutions for a number of reasons. “I already had a great working relationship with Marco, and I knew Marco had a great working relationship with Audio Enhancement,” said Rerick. “We wanted to leverage the strengths of both of those companies for our classroom systems.” The school district purchased the solutions through a pre-bid state CPC/NDESC 17.3 ITS Contract. Rerick said that made the process of vetting and purchasing the solutions much quicker and it ensured the district was getting a competitive price.
G.R. Daniels Trucking
Founded in 1977, G.R. Daniels Trucking and G.R. Daniels Warehouse, based in Hutchinson, Minnesota, provides integrated services to the transportation industry. The trucking company hauls freight and provides warehousing for local customers in the Upper Midwest.
Sinner Bros. & Bresnahan
Sinner Bros. & Bresnahan (SB&B) is a family-owned, large-scale agribusiness that produces, processes and supplies food grade products worldwide. From preservation of food integrity to high-tech processing of diversified food lines, SB&B's focus on uncompromising quality enables the company to meet the extensive demands of the global food market.
DeGeest Steel Works
DeGeest Steel Works, established in 1976, is a steel fabricator for large OEMs providing 100,000’s of different parts to a host of small to large OEMs. DeGeest Steel Works laser cuts, saws, punches, drills, taps, bends, welds, paints and assembles various parts that end up in machines used all over the world.
Sweet Harvest Foods
If your company had an overnight merger and suddenly grew twice its size, how would your IT department keep up? Brian Pleschourt, IT Director at Sweet Harvest Foods, had to answer that question. He faced rapid growth when a larger company purchased the organization. “We instantly over doubled in size, and that added a California location and a Michigan location, combined with our two Minnesota locations,” he explained.
GP Companies
Established in 1986, GP Companies is the world leader in plunger pump products for high pressure cleaning, car washes, reverse osmosis/desalination, and industrial process applications. They offer the widest range of pumps available along with a full array of accessories and North America's favorite spray tip for high pressure washers. GP Companies has 70 employees at their 54,000 sq. ft. headquarters in Mendota Heights which includes their office, warehouse, and distribution center.
RIDES
RIDES is a nonprofit public transportation provider servicing nine counties in northwest Iowa. The organization is funded by the state, counties and passenger fees.
Hill Top Home of Comfort
Hill Top Home of Comfort is a 55-bed skilled nursing care facility, located in Killdeer, ND. Hill Top provides appropriate nursing care in a comfortable atmosphere. The establishment of Hill Top Home has made it possible for people in the community and surrounding areas to remain “at home” while receiving nursing care. Their mission is to provide compassionate care that extends and enhances the quality of life for residents.
Alexandria Public Schools
Alexandria Public School District's mission is to achieve educational excellence and to inspire a life-long passion for learning. The growing Alexandria, Minnesota school district employs 650 staff members who provide an educational environment that supports and encourages the success of their students.
Construction Company Streamlines Device Procurement
Central Cass School District
When Morgan Forness, Superintendent for Central Cass Schools in Casselton, North Dakota, came to the district in 2015, he saw an immediate need for a master technology plan across all three schools. The district’s aging infrastructure was causing frustration and holding it back from implementing critical new technology. Forness contacted Marco, who completed a thorough technology assessment.
“Marco gave us an incredible assessment documenting what we had, what we didn’t and our inefficiencies. I learned a significant amount of information, which was presented in layman’s terms. The assessment gave us a foundation for strategizing what needed to be done,” he said. The master plan included updating the district’s outdated infrastructure with new network switches and wireless access points before implementing Managed Print, a new phone system, and new audio visual solutions.
Quinlivan & Hughes
For over 30 years, Marco has provided multiple technology solutions for law firm Quinlivan & Hughes. The full-service law firm utilizes Marco’s copier/printer, voice, shredding, maintenance and remote Support Desk services.
City of Rockford
How would you manage 45 print machines across multiple locations? The City of Rockford had to solve that problem. “We have several different buildings, and each department has needs and requirements. Being able to work with a vendor who could evaluate our needs and then make it as cost effective as possible is important,” said Xavier (Shaw-vee-air) Whitford.
Isanti County
Sometimes you don’t realize how inefficient things are until you find a better solution. That’s what happened to Travis Marttila, Network Operations Manager for Isanti County. Marttila struggled with aging standalone servers that lagged in speed and performance. Because the servers were standalone, they had to be managed individually. When Marttila spoke to his Marco Technology Advisor about upgrading, he had no idea about the expansiveness of the improvements
Northwestern Mutual
As a financial planning firm, Northwestern Mutual needs copiers for their business to be successful. “We’ve been e-filing everything daily, and you need a scanner for that. That’s how we submit and file things. We fax once in a while, but it’s archaic. We can’t function without the copier,” said Adrian Walker, Director of Operations at Northwestern Mutual in Lincoln, Nebraska.
Pawn America
Pawn America is a retail chain in the Midwest that originated as a single store opening in 1991. Flash forward to 2019, the company now employs more than 500 people. Pawn America’s print environment is made up of 26 stores, 250+ printers, multifunction printers and copiers. The retailer experiences many key benefits while using Marco’s Managed Print Services (MPS) such as a consistent budget, automated supplies and maintenance and responsive service.
Dorsey & Whitney LLP
Dorsey & Whitney is an international law firm that's ranked in the top 100 by American Lawyer. With offices in the United States, Canada, the United Kingdom and Asia, maintaining its fleet of printers was a challenge. Because each office managed its own equipment, there was a lack of consolidated reporting metrics on how much the firm was spending on printing.
Coborn's
Founded in 1921 by Chester Coborn, Coborn’s Incorporated is now a growing retail company with its headquarters located in St. Cloud, MN. Coborn’s Incorporated now owns and operates 54 Coborn’s, Cash Wise Foods, Marketplace Foods and Save-A-Lot grocery stores; 70 convenience, liquor and other retail locations; and operates 35 liquor stores.
Wolter's Kluwer Financial
From banking and finance to securities and insurance, more than 15,000 financial services organizations around the globe turn to Wolters Kluwer Financial Services for industry-leading compliance and risk management solutions. In addition to their electronic compliance solutions, Wolters Kluwer's printing facility in St. Cloud produces a variety of forms, newsletters, brochures, and other documents designed specifically for the financial industry.
CentraCare Health System
CentraCare Health System is a collaborative group of Central Minnesota healthcare professionals comprised of three hospitals, four long-term care facilities, nearly a dozen clinics and numerous specialty care services. With the continuous expansion of the St. Cloud Hospital – the largest entity within CentraCare – their 225 full-time IT staff now support over 6,000 employees and 20,000 devices on their network.
Sartell-St. Stephen School District
The Sartell-St. Stephen School District has an excellent reputation for quality programs and services offered to students of all ages. The breadth and scope of the curricular program, extracurricular opportunities and specialized programs make the school district one of the finest in Central Minnesota.
Renewable Products Marketing Group
Renewable Products Marketing Group (RPMG) was founded in Minnesota by two ethanol plants that wanted to gain economies of scale in marketing their production. Established in 1996, they increased to five plants by the year 2000 and have experienced steady growth ever since. Today, they are working with a staff of more than 40 employees and marketing ethanol and co-products for 20 plants across the United States.
Hill Top Home of Comfort
Hill Top Home of Comfort is a 55-bed skilled nursing care facility, located in Killdeer, ND. Hill Top provides appropriate nursing care in a comfortable atmosphere. The establishment of Hill Top Home has made it possible for people in the community and surrounding areas to remain “at home” while receiving nursing care. Their mission is to provide compassionate care that extends and enhances the quality of life for residents.
Iowa Wesleyan University
Iowa Wesleyan University is a fully accredited, coeducational liberal arts university. Founded in 1842, it has a rich history of innovation in education, pioneering in the sciences, educational opportunities for women and service-learning, to name just a few.
Granite Falls Health
Granite Falls Health is an independent, not-for-profit health care system headquartered in Granite Falls, Minnesota. Since its founding as Granite Falls Municipal Hospital and Manor back in 1946, it’s been committed to providing high-quality health care and senior services to residents of Yellow Medicine County and surrounding areas. It offers a continuum of services, from birth through elderly care, and provides area patients what they need to live active, healthy lives.
Northern Cass School District
The Northern Cass School District is in Hunter, North Dakota and employs 100 people serving about 650 students in grades K-12. The district is in the business of education – and that means there’s a lot of printing taking place for both teachers and students. The district also handles sensitive personal information required to remain secure. With all these jobs in mind, the school turned to Marco to help save money and paper while increasing security of printed documents.
Hill Top Home of Comfort
Hill Top Home of Comfort is a 55-bed skilled nursing care facility, located in Killdeer, ND. Hill Top provides appropriate nursing care in a comfortable atmosphere. The establishment of Hill Top Home has made it possible for people in the community and surrounding areas to remain “at home” while receiving nursing care. Their mission is to provide compassionate care that extends and enhances the quality of life for residents.
Heights Finance Corporation
Heights Finance Corporation offers a full line of consumer loans and credit and non-credit insurance products and services. The company offers direct personal loans and sales finance dealer contracts, all repayable in monthly installment payments, at over 100 branches in Illinois, Indiana, Kentucky, Missouri, Tennessee and Wisconsin. Heights Finance Corporation prides itself on offering its customers 5 STAR Service: Smile, Thank, Ask, Respond, Serve.
Minnesota State University Moorhead
Minnesota State University Moorhead is a student-centered University that treats students as individuals with different experiences and aspirations, whether they are first generation college students, full-time working adults or a variety of traditional and nontraditional students. Tuition, which is among the most affordable in the region, and high instructional quality combine to create an outstanding higher education value.
Piedmont Park Church
Piedmont Park Seventh- Day Adventist Church was established in 1886 in Lincoln, Nebraska, with 40 members. Today, the congregation totals 620 members. Pastor Michael Halfhill has led the faith community since 2001. Piedmont Park hosts Bible study classes and supports local school activities and volunteer efforts.
Weston County School District #1
Weston County School District #1 is located in Newcastle, Wyoming, and includes Newcastle High School, Middle School and Elementary School. Its mission is to give its students the knowledge and skills to become ethical, responsible, productive citizens and lifelong learners.
Rochester Public Schools
Rochester Public Schools is comprised of 17 elementary schools, four middle schools, three high schools and one alternative learning center. Rochester Public Schools strives to inspire, challenge and empower all students with the knowledge and skills required to reach their full potential, to contribute to future generations and to become involved members of a global community.
Douglas Machine
Employee-owned Douglas Machine, Inc. is a manufacturer of custom, semi-custom and standard integrated packaging equipment. Founded in 1964, the growing Alexandria, Minnesota company has 575 employees serving customers around the world.
Quinlivan & Hughes
Marco provides multiple solutions for Quinlivan & Hughes, a full-service law firm in Minnesota. For years, Marco has delivered phones, copiers, printers, maintenance and remote Support Desk services to the law firm. Recently, they added shredding services to their Marco plan.
Central Minnesota Credit Union
“My goal was customer service. From already having our print solution with Marco, we knew that Customer Service always responds to us quickly, and they are always friendly and have lots of information,” said Lori Cross, Product Development Specialist at Central Minnesota Credit Union (CMCU).
Our technology advisor was very helpful, understood what we needed and was able to come up with solutions and pricing geared to that.
Kristi Wohlleber, Director of Student Accounts and Accounts Payable
Iowa Wesleyan University
Quality service, provided by a knowledgeable staff at a fair price.
Sam Johnson, Chief Financial Officer
RIDES
Marco was very thorough in their process for bringing a customer onboard to the cloud. They had all of the steps we needed to go through laid out. In our weekly meetings, we went through the checklist to ensure we knew who was doing what. And if we had a question about any step in the process, they were very helpful in giving us feedback on the preferred method for doing things.
Scott Larson, Executive Director
Marshfield Area Chamber of Commerce and Industry
We have a service that’s timely, effective and efficient. I tell people that with our Marco relationship, it’s almost as if the printers don’t even exist in my environment because there aren’t any issues. I don’t get calls anymore from office heads, office administrators or attorneys about the state of our printers. It just does not happen,
Rich Blasing, Director of Core Technology Services
Dorsey & Whitney LLC
Marco has definitely streamlined our processes and improved our printer management. Knowing what’s going on with each machine helps me to be more proactive than reactive. That’s been key for us.
Kelli Zaremba, Branch Support Purchasing Specialist
Heights Finance Corporation
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