Chris Darr
Alternatives to Mitel MiVoice Office 250
You ever fall in love with a car you’ve gotten really comfortable with? You probably know that better models are ou…
VoIP vs. UCaaS
These tools are often discussed as if they’re almost identical. They’re not, but because UCaaS includes VoIP callin…
Mitel and Microsoft Teams Users Just Got Some Shiny New Features
Wish Microsoft Teams integrated better with legacy phone systems? If you’re also a Mitel user, there’s good news…
![Contact Center vs. Call Center Explained [Infographic]](https://www.marconet.com/hubfs/Marco-Contact_Center_vs_Call_Center_Graphic.png)
Contact Center vs. Call Center Explained [Infographic]
I don’t know why we technology folks love to use multiple words to mean the same thing, but we do, especially as it…
How To Find the Best Business Phone System
If you’re looking to up your productivity, improving your communication tools can work wonders. Teams that are well…
What Is SD-WAN?
SD-WAN stands for Software-Defined Wide Area Network. This topic can get fairly weedy, so I’ll try to keep it as si…
What Are the Benefits of Unified Communications as a Service?
UCaaS, or Unified Communications as a Service, is an integrated communications platform hosted in the cloud. Having…
How Managed Voice Helps You Avoid Business Phone System Problems
Old landlines may be disappearing, but voice calling isn’t going anywhere. There will always be a need to pick up t…
The Value of AI and UCaaS for CX
No matter what your role is at your current organization, we are all customers ourselves. We, too, have yelled “rep…