February 14, 2024 | 5 min. read

6 Questions To Ask a Managed IT Provider


A managed IT provider can do a lot more than just provide IT services and support. Many providers have the capacity to serve as key strategic business partners, but unless you ask six key questions,...

Dustin Bonn

Dustin Bonn

Dustin Bonn is the IT Sales Manager for South Dakota and Nebraska. He collaborates with the sales team and Marco customers to help them understand areas of risk, solve business problems and increase profits. He is focused on helping Marco customers succeed through prompt responsiveness and execution. He accomplishes this in part by staying educated on and aware of a diverse range of relevant technology solutions that can benefit them. Dustin joined Marco through an acquisition in August 2012. He began as a Technology Advisor, and advanced to Managed IT Solutions Sales Specialist, Managed IT Solutions Sales Manager, Regional Sales Manager for South Dakota and Nebraska, and now IT Sales Manager for both states. He is honored to have the distinct opportunity to work with customers in many of the different geographic regions Marco serves.
May 18, 2023 | 3 min. read

Top 20 Acronyms for Common IT Service Terms


Technology folks have earned a certain reputation for their love of acronyms that tend to confuse the general publi…

April 21, 2023 | 4 min. read

10 Signs Your SMB Needs a Technology Upgrade


Pardon the serious Gen-X vibe, but we’ve been saying it since 1973: achieving big or complex business goals is so m…

March 8, 2023 | 2 min. read

Secure Access Service Edge (SASE)


“Migrate to the cloud,” they said. “Everything will be easier,” they said.

January 26, 2023 | 4 min. read

What’s the Big Deal With Managed Services?


At face value, it may seem counterintuitive that so many businesses are adding services while many experts are pred…

January 9, 2023 | 3 min. read

Frequently Asked Questions About Managed IT Services


When I talk to clients about Managed IT for their company, a few of the same questions come up. They're great quest…

December 9, 2022 | 4 min. read

Are Managed IT Services Worth It?


With rapid inflation, a looming recession, and supply chain issues still dominating business publication headlines,…

December 2, 2022 | 3 min. read

Tips for Selling Your Board of Directors on Managed IT


Even when you realize how impactful Managed IT Services can be to your organization, some other key stakeholders ma…

November 8, 2022 | 3 min. read

Mitel MiVoice Office 250’s End of Life


I wish I could say it ain’t so, but this news is confirmed. Mitel has made an official lifecycle announcement that …

October 26, 2022 | 4 min. read

What Is a Service Level Agreement (SLA)?


A Service Level Agreement (SLA) is where you can find information about what a vendor promises to provide to you. D…