Top 20 Acronyms for Common IT Service Terms
Technology folks have earned a certain reputation for their love of acronyms that tend to confuse the general publi…
10 Signs Your SMB Needs a Technology Upgrade
Pardon the serious Gen-X vibe, but we’ve been saying it since 1973: achieving big or complex business goals is so m…
Secure Access Service Edge (SASE)
“Migrate to the cloud,” they said. “Everything will be easier,” they said.
What’s the Big Deal With Managed Services?
At face value, it may seem counterintuitive that so many businesses are adding services while many experts are pred…
Frequently Asked Questions About Managed IT Services
When I talk to clients about Managed IT for their company, a few of the same questions come up. They're great quest…
Are Managed IT Services Worth It?
With rapid inflation, a looming recession, and supply chain issues still dominating business publication headlines,…
Tips for Selling Your Board of Directors on Managed IT
Even when you realize how impactful Managed IT Services can be to your organization, some other key stakeholders ma…
Mitel MiVoice Office 250’s End of Life
I wish I could say it ain’t so, but this news is confirmed. Mitel has made an official lifecycle announcement that …
What Is a Service Level Agreement (SLA)?
A Service Level Agreement (SLA) is where you can find information about what a vendor promises to provide to you. D…