January 18, 2018
An inefficient phone system can wreak havoc for any organization by causing communication and collaboration issues. Poor connections and constant busy signals are a major turnoff for contacts and customers, and they can disrupt internal work between team members. Having a phone system that falls short of meeting your business needs can easily lead to a loss of revenue and ongoing customer issues, but not if the problem gets fixed.
Even in today's tech-saavy world, telecommunication remains one of the primary channels of communication between most organizations and their clients, vendors, partners and employees. Having a reliable phone system that allows you to function at your highest level ensures that your business can be professional, productive and successful.
Disadvantages of an Inefficient Phone System
There are a variety of drawbacks to purchasing a phone system without fully understanding if it meets your business needs.
Continual Need for Servicing
At times, a seemingly low-cost phone system can require more time and attention in the long run. Skimping on quality to save dollars can lead to increased costs associated with repair, maintenance and support. In addition, the loss of opportunities and productivity can quickly outweigh the amount saved in the initial investment.
Missed Opportunities
An inefficient phone system can lead to missed calls, voice message build-up and inaccurate call routing. This unreliability and inconvenience reflects unprofessionalism to your clients, vendors and employees. A phone system is often the lifeline of a business. If your phone isn’t working correctly, you run the risk of losing long-term profits and potential clients.
Limited Capabilities
Most low-end phone systems don’t offer sufficient functionalities. Your business may require advanced features such as auto-attendant, call transfer, night mode, twinning and voicemail to email. Low-grade phone systems may not be capable of these functions. Your business will run more efficiently if your phone system can handle the demands modern business requires.
Basically, the saying “you get what you pay for” holds true. – It's up to you to decide how important quality, reliability and functionality are to your business operations.
Advantages Offered by Efficient Business Phone Systems
Using an effective phone system will assist you in streamlining communication between staff, clients and vendors. A phone call is usually the first method of contact between customers and clients, and first impressions are important. Don’t allow an ineffective business phone system to stand in the way of making a positive, lasting impression.
A quality business phone system can be customized to accommodate your unique business and industry requirements. Complex features and services can be added. Today's businsess phone systems are capable of adapting to your business needs and helping you save money.
Phone systems are also important for effective internal collaboration. Without reliable communication channels, collaboration between staff becomes difficult, inconvenient and frustrating, which causes delays and unproductivity. The right phone system for your business will improve operations inside and outside your walls.
Your business phone system gives you access to the world, while giving the world access to you. Investing in an efficient phone system will help your business improve communication, operation and earnings. Request a phone system collaboration and communication assessment:
