In those moments when your IT department is overwhelmed and putting in way more hours than anyone should work in a week, hiring additional IT staff can look like the perfect solution. However, it's important to know that this is not your only option.
When Shouldn't an Organization Hire Additional IT Staff?
In part, I hope you base your decision on whether or not to hire additional staff on an understanding of the potential risks,
1. IT Employee Turnover Keeps Happening
Hiring entry- or mid-level IT staff can be a bit of a gamble. In my experience, these employees stay with an organization for right around 18 months. And there are a few common reasons for this:
- They're looking for experience and keeping their sights set on upper-level positions where they'll manage projects and people.
- There's not enough work to go around. IT staff like to be busy.
- IT staff like a challenge now and then. If your IT roadmap doesn't excite them, they'll likely seek employment elsewhere.
2. Internal IT Resources are Already Stretched
The expense of hiring, insuring, managing and supervising an additional staff member can tax an already overwhelmed IT department. When you couple that with the risk of a new employee seeking employment elsewhere once they have a year or two of experience under their belt, you're looking at an extra expense regularly disrupting your budget and an extra project draining your IT resources.
3. Physical Space in the Office is Limited
Available space is an often overlooked obstacle to bringing on additional staff. The fact of the matter is,
4. There's No Clear Picture of Ongoing IT Needs
When internal IT staff are tied up with the day-to-day tasks of keeping your business functioning, there's not a lot of time to research and plan for the future. Higher order priorities like antivirus updates and cloud migration get pushed to the back burner when the focus is on keeping the lights on.
With Managed IT Services, we look at the big picture of your organization's IT lifecycle and provide recommendations for how your infrastructure can evolve over the next one, three and even five years. That way, you can apply an IT strategy that will allow your business to plan for the future without neglecting end-user issues.
Consider Marco Managed IT Services
As an alternative to hiring additional IT staff, organizations partner with managed IT providers like Marco. With Marco Managed IT Services, you work with a team of IT professionals who help your organization with day-to-day IT services while helping you plan and prepare for the future. Services include support services like help desk, remote support, on-site support and on-site maintenance. You'll also have access to proactive maintenance and security services like asset management reporting, server performance and health monitoring, patches,