November 22, 2023 | 2 min. read

How Much Can You Save With Unified Communications? (Infographic)


If you're thinking of investing in unified communications, you'll probably want to get some idea of how much ROI you can expect. Fair enough. Only…unlike most other technology solutions, it’s...

By  Marco
November 21, 2016 | 2 min. read

Sourcewell Case Study: Galena School District


Getting a new VoIP phone system for Galena School District #120 wasn’t just a good idea, it was necessary. The old …

By  Marco
October 26, 2016 | 2 min. read

A field guide to the VOIP marketplace


There are two things that are obvious about the cloud-based VOIP (Voice Over Internet Protocol) market. It’s growin…

By  Marco
October 5, 2016 | 2 min. read

The Rule of Threes: What you should know about connectivity


When we visit a customer’s site to diagnose how their network and connectivity are working, we go in with three lis…

By  Marco
August 4, 2016 | 2 min. read

5 Connections You Can’t Make Without Reliable Telecom


Most employees don’t think about the telecom service that their company uses to keep them connected. It’s either up…

By  Marco
June 29, 2016 | 3 min. read

Effective Communication: 3 Ways to Avoid ‘We’ve Always Done it That Way’


When things go wrong or conflicts arise among coworkers, it’s easy to label it a “communication problem” and leave …

By  Marco
May 24, 2016 | 1 min. read

Effective business Communication Tools


Nearly every project begins and ends with communication. In fact, workplace communication functions as the foundati…

By  Marco
April 26, 2016 | 1 min. read

Office Productivity Linked to Business Communication Inefficiencies


Have you ever wondered how your employees spend their time while “on the clock”? I would say “in the office”, but t…

By  Marco
April 22, 2016 | 3 min. read

Know Your Business Goals & Build a Mitel Phone System to Support Them


Jeff Nolan, VP at Mitel, said in an interview I did with him last year (read the full interview here): “Businesses …

January 15, 2016 | 2 min. read

Protect Your Business with Recorded Customer Service Calls


It's important for any business regardless of industry to focus on two areas if they’re committed to growth and suc…