November 22, 2023 | 2 min. read

How Much Can You Save With Unified Communications? (Infographic)


If you're thinking of investing in unified communications, you'll probably want to get some idea of how much ROI you can expect. Fair enough. Only…unlike most other technology solutions, it’s...

By  Chris Darr
May 24, 2023 | 2 min. read

How To Improve Collaboration With Unified Communications Tools


What’s largely responsible for most workplace failures? 86% of employees and executives would tell you it’s poor co…

By  Marco
April 24, 2023 | 2 min. read

Everything You Need to Know About Mitel MiVoice Call Recording’s End of Life


Where were you on that dark day in October 2020, when Mitel announced the End of Sale (EOS) and End of Technical Su…

By  Marco
April 19, 2023 | 3 min. read

Technology Integration Trends After COVID


These past few years have seen huge steps forward, especially when it comes to collaboration and AV solutions. Plus…

By  Chris Darr
March 27, 2023 | 2 min. read

Alternatives to Mitel MiVoice Office 250


You ever fall in love with a car you’ve gotten really comfortable with? You probably know that better models are ou…

By  Chris Darr
February 16, 2023 | 2 min. read

Mitel and Microsoft Teams Users Just Got Some Shiny New Features


Wish Microsoft Teams integrated better with legacy phone systems? If you’re also a Mitel user, there’s good news…

By  Marco
February 13, 2023 | 2 min. read

What Is Dynamic E911, and How Can Your Business Maintain E911 Compliance?


If you’re of a certain age, you might remember a time before dialing 9-1-1 connected you to emergency services disp…

By  Marco
February 1, 2023 | 2 min. read

Which UCaaS Features and Capabilities are Right for Your Business? [INFOGRAPHIC]


Unified Communications is a software that combines all different communication functions — voice, chat, video, etc.…

By  Marco
January 30, 2023 | 4 min. read

Yes, Voice Communication Still Matters for Small Businesses — But There’s a Better Way


It’s been three intense years since the pandemic reached our shores. Most consumers — although not all — were under…

By  Chris Darr
January 19, 2023 | 2 min. read

Contact Center vs. Call Center Explained [Infographic]


I don’t know why we technology folks love to use multiple words to mean the same thing, but we do, especially as it…