Company Overview
Since 1939, Central Minnesota Credit Union has been centered on members, success and consistency. The credit union started in Melrose under the philosophy of “people helping people.” Every member is also an owner, as dividends are returned through lower fees and better rates on savings accounts, loans, etc. The Board of Directors is made up of local, elected members who volunteer their time. As a member-owned organization, CMCU enhances members’ lives through strength, service and growth. The company is committed to serving communities by sponsoring events, volunteering and contributing to local organizations. These commitments are the foundation of the credit union, the reasons for success and financial stability.
Marco Provides Shredding Services
“We came up with a solution together between the credit union and Marco, and we switched over seamlessly,” Cross said. The credit union terminated their agreement with the previous provider and transitioned to Marco.
With 21 branches and a few service centers, CMCU needed professional assistance. Marco installed shred bins quickly and designated drivers to all locations. A few branches needed uniquely-sized shred bins. “We had built-in shred cabinets for two branches because they’re really small. The standard shred bins didn’t fit any of them. But the shred driver came in and looked at them and came up with a solution pretty quickly,” Cross said.
After the new bins were delivered, Marco scheduled recurring shredding services. Cross said that the process and working with Marco is so easy, she forgets about it until the shred truck pulls up.
"I would absolutely recommend Marco—not only for their customer service, but because they feel their customers are very important to them, and you can tell."
One day, Cross mentioned electronic waste to her Technology Advisor, who explained Marco could offer them e-waste shredding too. Cross presented the solution to her managers, who detailed that their electronics had to be destroyed in specific ways for security purposes. “Having the hard drives and consoles destroyed properly was a really big concern for us. Understanding that Marco can handle it was very positive,” Cross said. She explained that her branches appreciate Marco’s shred advantages, including the Certificates of Destruction they receive.
