Leadership Blog

Jeff Gau

Jeff Gau

Jeff Gau accepted a sales position at Marco in 1984, and soon he became a sales manager. He was promoted to president in 2003 and was named chief executive officer in 2005. During his time as CEO, Jeff led the company through aggressive growth and opportunities. He transformed what started as a small typewriter dealer in 1973, into a rapidly growing technology company, with offices located nationally – from the Midwest to the East Coast. Under Jeff’s leadership, Marco became a leader in business IT services, copier/printer solutions, and managed and cloud services. As CEO, Jeff drove business results not only through consistent financial performance and client satisfaction, but also through employee satisfaction, attracting and keeping good people, and supporting a fun and unique culture. During his time as CEO, Marco consistently earned local, state and national awards as a workplace. After 37 years with Marco, Jeff retired from his CEO position in April 2021. However, he remains involved with the company, serving as chairman of the Board of Directors.
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Signing Off As CEO

When I started my career, I wanted what most employees want – a company with a good reputation, ethical bosses, high achievers, and a fun environment.

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Leave Things Better

A job well done means we leave something better than we found it. This never seemed as paramount as it does for me now, as I prepare to hand over the reins and retire at the end of this month.

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Put Your Money Where Your Heart Is

In a recent planning session with some Marco leaders, we discussed what words we hope people use when talking about our company. One of the qualities that rose to the top was “generous.”

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Gifts In A Social Recession

Every year, I look forward to the holidays and Christmas shopping. For as long as I can remember, I have enjoyed spending time looking for the perfect gift – something meaningful, usually practical and often an item that the person would not get otherwise.

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Are You Getting Crispy?

It’s not uncommon to feel a little – or a lot – “crispy” after a busy day, week or month, especially these days. Even the highest performers, with the highest capacities, can get burned out and need a break. Those who are most successful know what they need to do to refresh and r…

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Should Managers Be Mentors?

High performers almost always credit good mentors for their development and success. I have had many mentors who have influenced me over the years. While I learned a lot from my supervisors, some of my best mentors were not my bosses.

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A Fun Workplace Without The Workplace

We pride ourselves on having a great place to work and people often hear me comment on the importance of “breaking the fun meter.” Then, the pandemic hit. Like many, our workforce went remote and we faced a series of restrictions. It has left leaders nationwide to wrestle with ho…

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Try A Hybrid Approach

I recently attended a golf tournament where the top golfer stepped up for a short chip and pulled out a club that I didn’t expect. It was a hybrid club, which is normally designed for much longer shots. He made a nice shot, leaving me to think, “I should do that.” I’m not a good …

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Are You Proud Of Your Team?

Are you proud of your team? I mean really proud of your team? Executives often talk about how great their people are and even share they have the best fill-in-the-blank — finance, sales, marketing, operations….

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How Do You Plan For 2021?

As organizations, we just underwent significant planning to adjust to the conditions of a global pandemic and economic shutdown. While it’s not over, it is time to start thinking about next year and how we will achieve success in 2021. Not feeling ready?

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