Jeff Gau
How Is Your Mental Stamina?
So, how are you? Really, how are you? The year started out great; for many the best year ever. Then a global pandemic and racial unrest in our nation impacted all of us.
Does Leadership Change? Looking Back 10 Years
This is my 10th year of writing this blog. In my very first blog, I wrote about the key principles of leadership from my perspective. I recently revisited that blog, wondering if it would still be relevant today.
Market Readiness: Preparing for What’s Next
How are you preparing for a recovery? What is your market readiness? For some, it may feel too soon to ask those questions. But I’d rather be ready. So, we have a team dedicated to market readiness that has been in place for the past month. Shortly after the orders to close nones…
COVID-19: This Is Really Hard Work
It seems like about every 10 years a major, business-shaking event takes place that challenges us as leaders. So, when talk of a global pandemic started emerging a few weeks ago, I encouraged our leaders to settle in and get ready for what may feel like a reset.
There’s a Right Way To Complain
We have all had those moments when we were disappointed with a product or service. So, we typically reach out to share our feelings and seek some sort of resolution. What happens next matters. How do you handle it?
Cultivating More High Performers
In every organization there are three types of performers: low, medium and high. Obviously, as leaders, we naturally want more high performers than low or even medium.
How We Welcome New Employees Matters
Every month, I get to personally welcome a group of new employees and see their enthusiasm as they embark on their career here at Marco. Each time I am reminded of their expectations and our role as leaders to keep building on that momentum.
What Makes a Good Corporate Citizen?
The Marco team finished 2019 by coming together to ring the bell to raise awareness and donations to support the Salvation Army – a charity that touches all the communities we serve. It stacked up to 180 hours of employee volunteering. It has become a tradition here at Marco that…
A Fresh Look at Strategic Planning
It is that time of year when we’re closing out the year and looking forward to 2020. We set goals to advance our organizations, initiatives to achieve them and budgets to support them. How’s your strategic plan looking for 2020 – and beyond?
Why Do People Leave?
We have a good culture. People like working here. We validate it through our annual employee survey process (93% participation rate). Almost all tell us they like and trust their supervisor, which has proven to be a key indicator of employee retention in workplace studies. We wor…
