This content was syndicated from its original post on 3/23/20 at The Cannata Report.
At our 34th Awards & Charities Dinner in November, long before the current COVID-19 pandemic, we asked thought leaders from various segments of the industry—OEMs, dealers, software, and services providers—to share the biggest challenge facing dealers in 2020. We had a diverse mix of responses to that question and over the next two weeks we will share short videos highlighting those responses. Our second video features Doug Albregts, president, Marco.